Digitally Augmented Experiences
Engage,
Explore,
Empower
Please note this intake of Chaperone Academy is now fully booked. However if you're interested in being part of the next intake, please register your interest below.
We will be announcing the 2024 dates, soon!
About The Programme
The Chaperone Academy programme is available to all free to enter culture and heritage attractions in the UK and Ireland. It aims to support these organisations in their ongoing post-Covid recovery and is a key component in Dapper Labs Ltd.’s strategy to provide support to the sector.
With the rise of digital technology, museums and heritage sites are needing to embrace the power of mobile engagement, more than ever before
The Chaperone Academy provides a free license for the platform, with full access to the feature-rich app-building tool. Participating free-to-enter attractions will also be able to access free support and training, which will help them to maximise the potential of the scheme.
The Chaperone Academy will be delivered using frequent webinars, led by industry and product specialists. Participants will be given guidance on the best use of the platform, which they can apply in their own app with their content to drive growth in visitor numbers and income.
Register Interest
Participate in live webinars
Build your app
Go Live
What will the training involve?
Through regular webinar sessions, participants will be able to craft a fully personalised app that showcases their unique brand.
Introduction to Chaperone Experience Platform
How to leverage the Chaperone Experience Builder - hands on
Experience definition and Journey Mapping - including tools
How to best present your content
Home working developing new learnings
Learn from guest speakers
How to apply best practices
Optional functionality enhancements
Access to Helpdesk
Upcoming live webinars
Discover our upcoming webinars and join experts discussing a range of exciting topics. Don't miss out on this opportunity.
Sessions will run for between 60 and 90 minutes
Introduction to Program
Program overview; what you will get out of it - deliverables; introduction to Chaperone; what is required of participants; confirm overall schedules and next steps
Experience definition & Journey Mapping
Reminder of programme; Defining your Experience; Journey Mapping process; Access to User Forum; Individual home work (clarify experiences - mission and purpose; picking topics / exhibitions); Stakeholders…
External Speaker - Know your visitor Experience before using Digital to enhance; User Journey mapping / best practice…
Integrating Education & Mapping Story Lead Experiences
Introduction to Journey Mapping package - incl hands on; Scripting and storyboarding - fact or story based; Accessing content - before, during and after visits. Individual home work (kick off own journey mapping)
External Speaker - Integrating Education - Pedagogy into your experience
Introduction to Experience Builder Lite & using digital tech to enhance experiences
Introduction to Chaperone Experience Builder lite. Example use cases and best practice. Individual home work (experiment with your content in Experience Builder)
External Speaker - Story lead experiences & enhancing with Digital technology
Building your Apps! Hands on - Sharing best practice…
Hands on Experience builder session sharing best practice and building with actual venue content. Surprise additions to be shared ahead of the year end break! Individual home work (build out your Apps)
Review progress & Strategic Thinking - benfiting from mobile engagement
Review status - opportunity for all to share their experiences and hands on learnings; Refining your Apps. Individual home work (further build out and refine your App)
External Speaker - Strategic Thinking - how to really benefit from mobile engagement
Continual development - adding functionality & testing
Explore scope to add functionality to enhance your Apps and the overall visitor experience. Introduce steps for evaluations to go live to continual updates. Individual home work (adding functionality; test / evaluations on site)
Go Live & Certification
Opportunity to GoLive - with App's presented to App & Playstores. Organisations offered ongoing support / services and enhancements
